- Will the Apex Court's stance on pecuniary jurisdiction lead to more equitable justice for medical professionals, or simply shift the burden elsewhere?
On29th.April,2025, The Supreme Court of India's decision to uphold the constitutional validity of provisions in the Consumer Protection Act, 2019 (CPA 2019), specifically Sections 34, 47, and 58, which prescribe pecuniary jurisdiction based on the consideration paid for goods or services, has significant implications.
Below, I am analyzing the alignment with the Indian Constitution &It's impact on medical profession and precautions medical professionals should take.
Impact on the
Medical Profession in India
- Clarity in Jurisdiction: Doctors
and hospitals benefit from a clear jurisdictional framework based on the fees
paid by patients. This prevents patients from inflating compensation claims to
access higher forums like the NCDRC, reducing frivolous litigation.
- Reduced NCDRC Burden: High-value compensation claims for
low-fee services (e.g., consultations costing ₹1,000) are now directed to
District Commissions, easing the NCDRC’s workload and allowing it to focus on
complex cases.
- Judicial Safeguards: The Court’s reliance on mechanisms to
reassess overvalued claims protects doctors from manipulative litigation
tactics.
- Increased Litigation at Lower Forums: District
Commissions, with jurisdiction up to ₹1 crore, may see a surge in medical
negligence cases, even for high-compensation claims, if the consideration
(e.g., hospital fees) is low. These forums often lack the expertise to
adjudicate complex medical cases, potentially leading to inconsistent rulings
- Uncertainty in Application: Despite the 1995 ruling, there is ongoing debate within the medical community about whether medical services should fall under the CPA, given the unique nature of the doctor-patient relationship. The omission of “medical services” from the explicit list in Section 2(42) of the CPA 2019, coupled with the phrase “but not limited to,” creates ambiguity, though courts continue to include doctors- Potential Reconsideration: In 2024, the Supreme Court signaled a possible reconsideration of the 1995 *V.P. Shantha* ruling in *Bar of Indian Lawyers v. D.K. Gandhi*, suggesting that professionals (like doctors and lawyers) may not be fully subject to the CPA.
If revisited, this could exclude doctors, reducing their
liability under consumer forums but leaving patients to seek redress under tort
law or medical councils- Higher Scrutiny: The CPA 2019’s expanded definition of
“consumer” (including telemedicine and e-commerce) and mandatory billing
requirements increase doctors’ exposure to consumer complaints, especially for
teleconsultations
Conclusion: The CPA 2019’s jurisdiction rules streamline
litigation but place a heavier burden on lower forums, which may struggle with
medical negligence cases. The potential reconsideration of doctors’ inclusion
under the CPA adds uncertainty, but for now, medical professionals remain
liable.
Given the CPA 2019’s applicability and the pecuniary jurisdiction framework, medical professionals in India should adopt the following precautions to mitigate risks:
# Legal and Documentation Precautions
- Maintain Detailed Records: Keep comprehensive patient
records, including consent forms, treatment plans, and communication logs, to
defend against allegations of negligence. The Supreme Court has emphasized that
doctors are not liable for adverse outcomes if reasonable care and skill are
exercised- Issue Receipts/Bills: The CPA 2019 mandates issuing receipts for all
services, including consultations (in-person and telemedicine). Failure to do
so is an unfair trade practice, inviting penalties.[](- Obtain Informed Consent:
Clearly explain risks, benefits, and alternatives before procedures, and
document consent to counter claims of vitiated consent- Transparent Billing:
Ensure bills reflect the actual consideration paid, as this determines
jurisdiction. Avoid discrepancies that could be construed as misleading
practices.
- Adhere to Standards of Care: Follow the Bolam Test
(standard of care expected of an ordinary competent practitioner), as endorsed
by the Supreme Court, to minimize negligence claims- Exercise Due Diligence:
Even in telemedicine, verify patient details and provide evidence-based advice
to avoid liability for deficient service- Avoid Guarantees: Refrain from
promising specific outcomes, as unfulfilled expectations can lead to consumer
complaints
# Insurance and Legal Support
- Secure Professional Indemnity Insurance: Obtain robust
malpractice insurance to cover potential compensation claims, especially given
high awards like ₹11 crore in *Balram Prasad v. Kunal Saha* (2013- Engage Legal
Counsel: Consult lawyers specializing in consumer law to navigate complaints
filed under the CPA, particularly in District Commissions where expertise may
be limited.
- Stay Updated on CPA: Attend workshops on the CPA 2019 and
its implications, especially regarding jurisdiction and liability for
telemedicine- Ethical Practice: Uphold high ethical standards to reduce
complaints, as the Supreme Court has noted rising professional misconduct
# Advocacy by IMA HBI
- Lobby for Exclusion: Engage with other stakeholders like speciality medical associations to
advocate for excluding medical services from the CPA, as suggested by the 2024
Supreme Court deliberations. This could shift negligence cases to medical
councils or tort law, potentially reducing litigation risks
Conclusion: Medical professionals must prioritize
documentation, transparency, and adherence to standards while securing
insurance and legal support to navigate the CPA 2019’s framework effectively.
The Supreme Court’s decision to uphold the CPA 2019’s pecuniary jurisdiction provisions is constitutionally valid, aligning with Article 14 by providing a rational, non-arbitrary classification based on consideration paid. It is reasonable for its clarity and efficiency but raises concerns about overburdening lower forums and limiting access to higher forums for high-compensation claims.
For the medical profession, the decision increases litigation at District Commissions, which may lack expertise, and sustains liability under the CPA, though future reconsideration could exclude doctors. Medical professionals should maintain detailed records, issue receipts, obtain informed consent, adhere to care standards, secure insurance, and engage legal support to mitigate risks.
Comments
Post a Comment