According to a 2023 Gartner report, generative AI’s journey began in 2010. But the arrival of OpenAI’s ChatGPT in 2022, took the industry by storm.
The AI chatbot, which can write original prose
and chat with human fluency, has also cleared several exams, including the US
Medical Licensing Exam (USMLE). It scored nearly 50 per cent on Canada’s board
certification practice test for ophthalmology.
The best example of its potential in healthcare
was seen, when the tech diagnosed the chronic pain condition of a 4-year-old
boy in the US. ChatGPT could diagnose the boy’s condition as tethered cord
syndrome, after 17 doctors could not in a span of three years.
GenAI tech has also shown potential in reviewing
a patient’s symptoms and then recommending diagnostic advice and different
options like virtual check-ins or face-to-face visits with a healthcare
professional. This can reduce the workload for hospital staff, increase the
efficiency of patient flow, and save healthcare costs.
A study published in JAMA showed that Chat-GPT 4
provided the correct diagnosis in its list of potential diagnoses in two-thirds
of challenging cases. More recently, the tech also demonstrated the ability to
generate doctors' notes so well that two physicians couldn't tell the
difference.
"GenAI has demonstrated vital potential in
preventing and treating chronic diseases by tailoring treatments through
personalised medicine and accelerating diagnostics and innovation,”
“This illustrates that GenAI has the potential
to reshape the healthcare and wellness industry,”.
The technology is “truly exciting, transformative
and the future of healthcare is bright for patients and providers”.
By 2024 and or latest by 2025 generative AI will
be integrated in healthcare delivery in India. It can have a major role to play
in the primary care sector in India, which is currently helmed by ASHA workers,
and family physicians in terms of the basic information for common acute
ailments.
While the widespread implementation of the
technology will bring down the cost of care, increase transparency and
accountability, and it also needs healthcare workers to upgrade themselves
about the technology for day to day use.
“Those who have not learned technology and still
believe that it is far away, are doing a disservice to themselves, their
profession and to the patients. Those organisations who deliver health care to
those doctors who are still interfacing with patients need to leverage
technology and deploy it in their medical practice and routine as they have a
serious threat of being out of the profession by 2025.
Even as AI tech is seeing rapid adoption by the
healthcare systems all over the globe including in India, the risks associated
with it are increasing, as seen in the most recent case of the theft of data at the Indian Council of Medical Research (ICMR) and the UK largest
National Health Service (NHS) trust to name a few. This emphasises the urgent
need for robust mechanisms to cyberthreats.
As new technology emerges, we must be mindful of threats such as patient data safety, algorithm biases, ethical and legal concerns around AI's human-centricity.
“What happened recently with ICMR also is a flag that we need to be careful about. We need to invest at least one per cent for health budgets on security and privacy.
In May, the World Health Organisation (WHO),
while recognising the potential of AI in healthcare, emphasised the need for
carefully examining the risks involved while using AI tools such as ChatGPT,
Bard, Bert in healthcare.
WHO’s concerns against the AI tools include that
data used to train the AI models may be biased, thus generating misleading or
inaccurate information which could pose risks to health, equity and
inclusiveness.There is a need to strike a crucial balance between
healthcare innovation and ensuring robust security measures.
“This is important to ensure that the positive
impact GenAI brings to healthcare is not compromised by cyber threats. We need
to protect patient information and privacy as we work towards a healthier
future.
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